POLICIES
Appointment Booking, Cancellation & Rescheduling Policy
At FAB Medical Aesthetics, we are committed to providing exceptional patient care in a professional, welcoming environment. Every appointment is reserved specifically for you, allowing our providers to dedicate the necessary time, preparation, and attention to your treatment.
To ensure appointment availability, respect our providers’ schedules, and accommodate patients waiting for services, we kindly ask all patients to review and adhere to the following policies.
Appointment Cancellations & Rescheduling
A minimum of 48 hours’ notice is required for all appointment cancellations and rescheduling requests.
We understand that unexpected circumstances may arise. If you need to cancel or reschedule your appointment, please notify our office as soon as you become aware of the conflict.
Appointments canceled or rescheduled with less than 48 hours’ notice will be subject to a $50 Late Cancellation/Late Rescheduling Fee.
Our cancellation and rescheduling policy is strictly enforced. Any appointment canceled or rescheduled with less than 48 hours’ notice will incur a $50 fee, regardless of the reason, including illness, emergencies, work conflicts, childcare issues, or other unexpected circumstances.
All Patients are treated fairly. We will not waive the fee based on individual circumstances.
We understand that unforeseen situations can happen. However, your appointment time is reserved specifically for you, and last-minute changes often prevent us from offering that time to another patient. To remain fair and consistent, this policy applies to all clients.
This policy applies to all scheduled appointments and services.
Repeated Rescheduling Policy
We recognize that schedules occasionally change. However, repeatedly rescheduling the same appointment creates scheduling disruptions, limits availability for other patients, and results in lost appointment opportunities for our providers.
To maintain fair and efficient scheduling:
Patients may reschedule the same appointment up to two times without incurring a repeated-rescheduling fee, provided each change meets the required 48-hour notice.
After the second rescheduling, a $50 rebooking fee is required to schedule the appointment again.
Patients who demonstrate a pattern of excessive or repeated rescheduling may have their online booking privileges revoked.
Patients whose online booking privileges have been revoked must contact our office directly for future scheduling.
The repeated-rescheduling fee is separate from the Late Cancellation/Late Rescheduling Fee.
Appointment Confirmations & Reminders
As a courtesy, FAB Medical Aesthetics sends appointment confirmation reminders 3 days before your scheduled appointment.
These reminders are provided to help patients plan ahead. However, receiving a reminder does not determine when cancellation notice should be given.
Patients are responsible for managing their scheduled appointments and notifying our office of changes as soon as possible.
Please do not wait until your appointment confirmation text arrives to notify us of a cancellation or rescheduling request.
Failure to receive an appointment reminder does not waive the cancellation or rescheduling policy.
Mandatory Credit Card on File
To ensure compliance with our appointment cancellation and rescheduling policies, FAB Medical Aesthetics requires a valid credit card to be securely maintained on file for all appointment bookings.
This requirement applies to all patients, including new patients, existing patients, and active members.
A credit card is required to reserve and confirm an appointment. Your card will not be charged at the time of booking unless a separate deposit or prepayment is required for your selected service.
By scheduling an appointment and providing a credit card, you acknowledge and authorize FAB Medical Aesthetics to charge the card on file for applicable fees outlined in our appointment policies, including:
$50 Late Cancellation/Late Rescheduling Fee: Applies to appointments canceled or rescheduled with less than 48 hours’ notice.
$50 Rebooking Fee: Required when rescheduling the same appointment after the second rescheduling.
Patients are responsible for ensuring their credit card information remains current and valid. Appointments may be declined or canceled if a valid credit card is not provided.
By booking an appointment with FAB Medical Aesthetics, you acknowledge and agree to our credit card requirement, cancellation policy, rescheduling policy, and applicable fees.
We appreciate your cooperation in helping us protect our providers’ time and maintain appointment availability for all patients.
Why This Policy Matters
When an appointment is booked, that time is removed from our schedule and reserved exclusively for you.
Appointments canceled or rescheduled with less than 48 hours’ notice are often difficult or impossible to fill, even when other patients are waiting for availability.
These policies allow us to protect our providers’ time, maintain consistent appointment availability, and continue delivering the level of care our patients expect and deserve.
Patient Acknowledgment
By scheduling an appointment with FAB Medical Aesthetics, you acknowledge that you have reviewed and agree to our appointment booking, cancellation, and rescheduling policies, including applicable fees and scheduling restrictions.
We sincerely appreciate your understanding, cooperation, and respect for our providers’ time.
Thank you for choosing FAB Medical Aesthetics. We look forward to caring for you!