At Ethereal Glow Aesthetics, we prioritize a tranquil and relaxing environment for all our patients. We want you to enjoy your self care day! Please review our policies below.

Deposit
There is a $50.00 non-refundable deposit required to secure your appointment and applicable towards your treatment.

24 Hour Cancellation Policy
If the appointment is cancelled within 24 hours of your appointment, your $50.00 non-refundable deposit will be forfeited.

Late Policy
In order to bring the best experience to all our patients, please arrive to your appointment on time. Please call us if you are running late. For late arrivals of 15 minutes or less, your appointment can only be shortened and no refunds will be given. Appointments more than 15 minutes late will be cancelled and your $50.00 deposit will be forfeited with no refund. Please allow yourself plenty of time to find parking. Please call us once you arrive and we will come greet you at the front entrance.

No Child Policy
For safety, children under 13 are not permitted in the med spa unless accompanied by a responsible adult other than the patient.

No Pet Policy
To maintain a clean and hygienic environment in accordance with our facility regulations, we kindly request that pets are not brought onto the med spa premises. We thank you for your cooperation and understanding in keeping your beloved fur babies at home.

Reservation of Right to Reject Service
We reserve the right to refuse service to anyone who violates our med spa policies or exhibits disruptive behavior that may disturb the experience of other guests or professionals in surrounding studios.​

No-refund policy
All sales are final. All purchased treatments, treatment packages, and/or products are non-refundable.

We reserve the right to explain and provide further clarification on the terms of this policy, should any questions or concerns arise. This policy is subject to change at the discretion of the med spa management.

​We appreciate your understanding and cooperation. We want to ensure that you have the best time during your visit with us! If you have any questions or concerns, please call us at 650.881.2881 and we will be happy to assist you.